Scroll through TikTok or Instagram for five minutes and you’ll find young people talking about everything — from cost-of-living struggles to mental health and housing frustrations. Their conversations are raw, passionate and informed. Yet when it comes to official housing discussions...

In most housing conversations, young people are the least likely to be in the room — yet the most likely to live with the long-term impact of the decisions made there. Whether it’s the design of neighbourhoods, the way services are delivered, or the priorities shaping community...

Every organisation talks about “engaging the hardest-to-reach” — but few stop to ask why people are hard to reach in the first place. In housing, we often define these groups by what they don’t do: they don’t attend meetings, don’t complete surveys, don’t respond to letters...

Every housing provider has them — the residents who never respond to surveys, rarely attend meetings, and quietly endure issues without complaint. They are the “silent residents.” Not disengaged, not indifferent, but often unheard. And in a sector built on listening, their silence...

Damp and mould are more than maintenance issues. They seep into walls, ceilings – and confidence. For too many residents, the presence of mould is not just a health hazard but a symbol of being unheard, dismissed, or blamed. It’s the silent killer of trust between landlord and...

Every housing organisation talks about fire safety — yet too often, those messages don’t land where they matter most: in residents’ minds, hearts, and daily habits. We can print posters, send letters, post updates online, and even host safety events, but the question remains...

When it comes to fire safety, information alone doesn’t save lives — understanding does. Across housing, we’ve seen huge progress since Grenfell and the introduction of the Building Safety Act. Policies have strengthened, systems have modernised, and accountability has...

For many households, condensation on the windows is simply part of daily life. It’s a sign of a warm kitchen, a busy morning, or clothes drying indoors. Yet behind these small details can lie a much bigger problem — one that has too often been ignored or misunderstood. The death...

For too long, damp and mould have been dismissed as minor inconveniences — something a quick wipe or a fresh coat of paint could fix. But for thousands of residents, the reality is far more serious. Damp and mould aren’t just property defects; they are health hazards that can...