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Open Thoughts Forums
The Open Thoughts forums are designed to be practical, open and genuinely open spaces for people working across social housing, councils and local authorities to share ideas, ask questions, solve problems and learn from one another.
Members can join conversations across a wide range of sector topics, upload and access resources, discuss challenges openly, share best practice, test thinking, collaborate on ideas and connect with others who understand the realities of work. The Forums are not about noise, ego, or performance. They are about honest discussion, shared learning and helping the sector improve faster by making good thinking easier to find, easier to share and easier to build upon together
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Adaptations, Accessibility and Independent Living
This group has been created to share ideas, thoughts and resources around Adaptations, Accessibility and Independent Living within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support greater independence, safer homes, improved accessibility and better outcomes for residents. It is also a place to explore how organisations can remove barriers, respond to changing needs and deliver homes and services that enable people to live well, live safely and live as independently as possible. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Adaptations, Accessibility and Independent Living. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around home adaptations, accessible design, aids and equipment, occupational therapy links, rehousing options, mobility needs, ageing well, disability inclusion, resident communication, funding routes, service coordination and how to create practical, person-centred responses that protect dignity, choice and quality of life. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Adaptations, Accessibility and Independent Living matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Allocations, Lettings and Homelessness
This group has been created to share ideas, thoughts and resources around Allocations, Lettings and Homelessness within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support fairer access to housing, better lettings practice, stronger homelessness responses and improved outcomes for residents. It is also a place to explore how organisations can manage demand, make informed allocation decisions and deliver services that are practical, compassionate and responsive to housing need. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Allocations, Lettings and Homelessness. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around allocations policy, choice-based lettings, homelessness prevention, temporary accommodation, tenancy matching, voids, housing options, partnership working, affordability, resident communication and how to create processes that are fair, efficient and focused on sustainable housing outcomes. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Allocations, Lettings and Homelessness matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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ASB, Community Safety and Domestic Abuse
This group has been created to share ideas, thoughts and resources around ASB, Community Safety and Domestic Abuse within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support safer communities, stronger partnership working, earlier intervention and improved outcomes for residents. It is also a place to explore how organisations can respond effectively and sensitively to anti-social behaviour, community safety concerns and domestic abuse, while keeping the needs, safety and dignity of residents at the centre. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in ASB, Community Safety and Domestic Abuse. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around prevention, reporting, support pathways, safeguarding, partnership approaches, risk awareness, resident communication, case management, early help and how to create responses that are practical, informed and compassionate. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If ASB, Community Safety and Domestic Abuse matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Assets
This group has been created to share ideas, thoughts and resources around Assets within the UK social housing sector. It is a space to discuss asset management, maintenance planning, investment priorities, stock condition insight and practical approaches that support safe, well-managed homes and better long-term outcomes for residents. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Assets. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Assets matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Building Safety and Compliance
This group has been created to share ideas, thoughts and resources around Building Safety and Compliance within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support safer homes, stronger assurance, clearer accountability and better outcomes for residents. It is also a place to explore how organisations can meet their legal and regulatory responsibilities, strengthen safety culture and deliver compliance in ways that are robust, transparent and trusted. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Building Safety and Compliance. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around building safety, resident safety, statutory compliance, fire safety, gas, electrical, water hygiene, lifts, asbestos, audits, assurance, risk management, safety communication, inspection regimes, action tracking, contractor oversight and how to create systems and services that are practical, accountable and effective. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Building Safety and Compliance matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Communications and Content
This group has been created to share ideas, thoughts and resources around Communications and Content within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support clearer communication, stronger resident understanding, better engagement and improved outcomes for residents. It is also a place to explore how organisations can create content that is useful, accessible, timely and trusted across a wide range of services, audiences and channels. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Communications and Content. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around resident communications, digital content, campaign planning, tone of voice, accessibility, plain English, newsletters, social media, website content, service updates and how to communicate in ways that are clear, respectful and effective. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Communications and Content matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Community Development
This group has been created to share ideas, thoughts and resources around Community Development within the UK social housing sector. It is a space to explore ways of strengthening local communities, building capacity, supporting participation and creating the conditions for people and places to thrive. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Business Insights. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Business Insights matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Community Investment
This group has been created to share ideas, thoughts and resources around Community Investment within the UK social housing sector. It is a place to discuss programmes, partnerships, funding, social value and practical initiatives that help improve lives, support neighbourhoods and create wider impact beyond housing services alone. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Community Investment. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Community Investment matters to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Customer Service
This group has been created to share ideas, thoughts and resources around Customer Service within the UK social housing sector. It is a space to exchange practical learning on service standards, communication, responsiveness, complaints, customer experience and ways to deliver services that are clearer, fairer and more effective for residents. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Customer Service. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Customer Service matters to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Damp and Mould
This group has been created to share ideas, thoughts and resources around Damp and Mould within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support faster action, better diagnosis, stronger communication and improved outcomes for residents. It is also a place to explore how organisations can respond to damp and mould with urgency, empathy and accountability, while strengthening services, protecting resident health and building greater trust. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Damp and Mould. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around reporting routes, inspections, diagnosis, repairs, ventilation, condensation, communication, vulnerability, case handling, complaint learning, resident experience, risk, policy, contractor performance and how to create responses that are practical, compassionate, timely and effective. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Damp and Mould matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Data, Insight and TSMs
This group has been created to share ideas, thoughts and resources around Data, Insight and TSMs within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support stronger decision-making, better performance understanding, more effective use of data, and improved services for residents. It is also a place to explore learning linked to Tenant Satisfaction Measures, transparency, accountability and the growing importance of evidence-led service improvement across the sector. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Data, Insight and TSMs. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around data quality, resident feedback, performance trends, survey design, perception measures, operational insight, reporting approaches and how organisations can turn information into meaningful action. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Data, Insight and TSMs matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Decarbonisation and Net Zero
This group has been created to share ideas, thoughts and resources around Decarbonisation and Net Zero within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support greener homes, lower carbon emissions, more sustainable services and better long-term outcomes for residents. It is also a place to explore how organisations can plan, deliver and learn from decarbonisation work in ways that are practical, ambitious and grounded in the realities of housing stock, funding, residents and place. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Decarbonisation and Net Zero. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around retrofit, energy efficiency, fabric improvements, low carbon technologies, resident communication, delivery challenges, funding, performance, sustainability planning and how to make progress towards net zero in ways that are effective, affordable and resident-focused. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Decarbonisation and Net Zero matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Development and New Homes
This group has been created to share ideas, thoughts and resources around Development and New Homes within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support better development planning, stronger delivery, improved quality and better outcomes for residents. It is also a place to explore how organisations can bring forward new homes effectively, balance ambition with practicality and ensure that development activity contributes positively to places, communities and resident experience. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Development and New Homes. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around development strategy, scheme planning, design quality, resident needs, partnership working, affordability, delivery challenges, handovers, defects, new build standards and how to create homes and places that work well in practice as well as on paper. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Development and New Homes matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Digital Inclusion
This group has been created to share ideas, thoughts and resources around Digital Inclusion within the UK social housing sector. It is a place to explore how organisations can reduce digital barriers, improve access, build confidence and ensure residents are not excluded from services, support or opportunities. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Digital Inclusion. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Digital Inclusion matters to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Equality, Diversity and Inclusion
This group has been created to share ideas, thoughts and resources around Equality, Diversity and Inclusion within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support fairer services, stronger inclusion, better representation and improved outcomes for residents. It is also a place to explore how organisations can recognise difference, remove barriers, challenge inequality and create housing services, workplaces and communities where people feel respected, heard and able to thrive. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Equality, Diversity and Inclusion. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around inclusive service design, resident voice, accessibility, culture, belonging, representation, communication, community engagement, policy, leadership, data, lived experience and how to create approaches that are practical, thoughtful and rooted in fairness. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Equality, Diversity and Inclusion matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Financial Capability
This group has been created to share ideas, thoughts and resources around Financial Capability within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support greater financial confidence, stronger household resilience and better outcomes for residents. It is also a place to explore how organisations can help people build money skills, improve budgeting confidence and access the information, support and opportunities that can strengthen financial stability over time. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Financial Capability. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around budgeting, debt awareness, saving, welfare support, financial education, income maximisation, resident communication, practical tools, partnership working and how to create services and support that are accessible, empowering and effective. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Financial Capability matters to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Fire Safety
This group has been created to share ideas, thoughts and resources around Fire Safety within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support safer homes, stronger compliance, clearer communication and better outcomes for residents. It is also a place to explore how organisations can strengthen fire safety culture, meet their responsibilities with confidence and ensure that fire safety is understood not just as a technical requirement, but as a vital part of protecting people, homes and communities. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Fire Safety. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around fire risk assessment, resident communication, evacuation and stay put guidance, fire doors, alarms, detection, compartmentation, remedial action, inspections, contractor management, engagement, lessons learned, assurance, compliance tracking and how to create fire safety arrangements that are practical, accountable and trusted. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Fire Safety matters to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Governance
This group has been created to share ideas, thoughts and resources around Governance within the UK social housing sector. It is a space for discussion around accountability, assurance, scrutiny, decision-making, policy, transparency and good governance practice that supports strong organisations and better resident outcomes. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Governance. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Governance matters to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Health and Wellbeing
This forum is for sharing questions, ideas and practical insight around Health and Wellbeing in the UK social housing sector. Use it to discuss support, prevention, partnership working and ideas that can improve wellbeing for residents and communities. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Health and Wellbeing. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Health and Wellbeing matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Housing Management / Tenancy Services
This group has been created to share ideas, thoughts and resources around Housing Management / Tenancy Services within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support effective tenancy management, stronger resident relationships, better neighbourhood services and improved outcomes for residents. It is also a place to explore how organisations can deliver responsive, fair and consistent tenancy services that balance support, accountability and good housing management practice. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Housing Management / Tenancy Services. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around tenancy management, estate services, neighbourhood working, policy and process, resident communication, tenancy issues, early intervention, tenancy changes, support pathways and how to deliver services that are practical, resident-focused and effective. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Housing Management / Tenancy Services matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Income
This group has been created to share ideas, thoughts and resources around Income within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support stronger income management, earlier intervention, better resident support and improved outcomes for residents. It is also a place to explore how organisations can balance financial resilience, fairness and effective service delivery while helping residents sustain their tenancy and manage affordability pressures. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Income. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around rent collection, arrears prevention, affordability, income recovery, welfare support, resident communication, payment methods, early help, policy approaches and how to create services that are practical, supportive and effective. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Income matters to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Leasehold and Shared Ownership
This group has been created to share ideas, thoughts and resources around Leasehold and Shared Ownership within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support clearer communication, better service delivery, stronger understanding and improved outcomes for residents. It is also a place to explore how organisations can manage leasehold and shared ownership services in ways that are fair, transparent, practical and responsive to the needs of customers. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Leasehold and Shared Ownership. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around service charges, repairs responsibilities, communication, affordability, staircasing, resales, consultation, major works, customer experience, policy approaches and how to create services that are clearer, more consistent and easier for residents to navigate. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Leasehold and Shared Ownership matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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People, Learning and Culture
This group has been created to share ideas, thoughts and resources around People, Learning and Culture within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support stronger leadership, greater competence, healthier workplace culture and better outcomes for residents. It is also a place to explore how organisations can invest in people, build capability, encourage reflective practice and create working environments where staff feel supported, challenged and able to grow. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in People, Learning and Culture. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around staff development, professional learning, leadership, coaching, induction, competence, values, team culture, reflective practice, performance, wellbeing, service mindset and how to create organisations that learn well and lead well. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If People, Learning and Culture matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Place Shaping
This group has been created to share ideas, thoughts and resources around Place Shaping within the UK social housing sector. It is a space to discuss how housing organisations can help shape better neighbourhoods, stronger relationships, more inclusive communities and long-term local improvement. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Place Shaping. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Place Shaping matters to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Private Sector Housing and Enforcement
This group has been created to share ideas, thoughts and resources around Private Sector Housing and Enforcement within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support stronger housing standards, better enforcement practice, improved property conditions and better outcomes for residents. It is also a place to explore how organisations can respond effectively to issues in the private rented sector, work in partnership, use powers confidently and take practical action to protect residents and communities. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Private Sector Housing and Enforcement. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around standards, inspections, enforcement approaches, intelligence, landlord engagement, licensing, property condition, hazards, compliance, partnership working and how to intervene in ways that are proportionate, effective and focused on resident safety and wellbeing. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Private Sector Housing and Enforcement matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Procurement and Contract Management
This group has been created to share ideas, thoughts and resources around Procurement and Contract Management within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support better procurement decisions, stronger contract oversight, improved value for money and better outcomes for residents. It is also a place to explore how organisations can commission services well, manage supplier relationships effectively and ensure contracts deliver quality, accountability and long-term benefit. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Procurement and Contract Management. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around tendering, commissioning, social value, supplier performance, contract monitoring, service standards, specification writing, mobilisation, risk, compliance and how to secure arrangements that are practical, transparent and effective. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Procurement and Contract Management matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Progression and Employment
This group has been created to share ideas, thoughts and resources around Progression and Employment within the UK social housing sector. It is a place to share learning on employability, skills, opportunity, aspiration and practical support that helps residents move forward in work, training and life. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Progression and Employment. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Progression and Employment matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Repairs and Maintenance
This group has been created to share ideas, thoughts and resources around Repairs and Maintenance within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support faster responses, better-quality repairs, stronger contract and service management, and improved outcomes for residents. It is also a place to explore how organisations can deliver repairs and maintenance services that are reliable, well-communicated, efficient and centred on getting things right for residents. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Repairs and Maintenance. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around responsive repairs, planned maintenance, resident communication, appointments, diagnosis, quality control, contractor performance, compliance links, damp and mould, lessons from complaints, service standards and how to create repairs services that are practical, accountable and trusted. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Repairs and Maintenance matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Resident Voice
This group has been created to share ideas, thoughts and resources around Resident Voice within the UK social housing sector. It is a space to discuss involvement, consultation, co-design, communication, influence and practical ways to ensure resident voice helps shape decisions, services and change. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Resident Engagement. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Resident Engagement matters to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Retrofit
This group has been created to share ideas, thoughts and resources around Retrofit within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support better retrofit planning, stronger delivery, improved home performance and better outcomes for residents. It is also a place to explore how organisations can retrofit existing homes in ways that are practical, resident-focused, cost-aware and aligned to wider goals around quality, energy efficiency, sustainability and long-term asset performance. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Retrofit. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around retrofit strategy, stock assessment, resident communication, specification, delivery models, contractor management, insulation, ventilation, fabric performance, disruption, funding, lessons learned, decarbonisation links and how to create retrofit programmes that are practical, effective and trusted. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Retrofit matters to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Strategy, Policy and Regulation
This group has been created to share ideas, thoughts and resources around Strategy, Policy and Regulation within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support stronger strategic thinking, better policy development, clearer regulatory understanding and improved outcomes for residents. It is also a place to explore how organisations can respond to change, align priorities, strengthen compliance and turn strategy and policy into practical action across services. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Strategy, Policy and Regulation. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around organisational strategy, policy review, regulatory expectations, assurance, governance links, service standards, emerging requirements and how to create clear, effective frameworks that support both operational delivery and resident confidence. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Strategy, Policy and Regulation matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Supported Housing and Independent Living
This group has been created to share ideas, thoughts and resources around Supported Housing and Independent Living within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support greater independence, stronger support arrangements, better housing outcomes and improved quality of life for residents. It is also a place to explore how organisations can deliver housing and support in ways that are person-centred, practical and responsive to different needs, circumstances and aspirations. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Supported Housing and Independent Living. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around support models, tenancy sustainment, transition planning, resident wellbeing, partnership working, vulnerability, independence, service design, safeguarding, accommodation pathways and how to create services that help people live well, feel secure and maintain as much independence as possible. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Supported Housing and Independent Living matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Sustainability
This group has been created to share ideas, thoughts and resources around Sustainability within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support greener services, stronger environmental thinking, more resilient communities and better long-term outcomes for residents. It is also a place to explore how organisations can embed sustainability into everyday practice, strategic planning and service delivery in ways that are practical, responsible and meaningful. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Sustainability. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around environmental responsibility, climate action, sustainable housing, resource use, greener neighbourhoods, biodiversity, waste reduction, resident engagement, organisational priorities, social value and how to create approaches that balance ambition with practical delivery. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Sustainability matters to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Temporary Accommodation and Housing Options
This group has been created to share ideas, thoughts and resources around Temporary Accommodation and Housing Options within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support better housing pathways, stronger prevention work, improved temporary accommodation practice and better outcomes for residents. It is also a place to explore how organisations can respond to housing need with urgency, compassion and practicality, while helping people access the right support, the right advice and the most appropriate housing options at the right time. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Temporary Accommodation and Housing Options. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around homelessness prevention, housing advice, temporary accommodation standards, placements, move-on pathways, affordability, partnership working, support needs, resident communication, crisis response, local pressures and how to create services that are practical, responsive, dignified and focused on sustainable housing outcomes. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Temporary Accommodation and Housing Options matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Tenancy Sustainment
This group has been created to share ideas, thoughts and resources around Tenancy Sustainment within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support earlier intervention, stronger support, more stable tenancies and better outcomes for residents. It is also a place to explore how organisations can help people maintain their tenancy, prevent avoidable crisis and respond in ways that are practical, compassionate and effective. Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Tenancy Sustainment. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around early help, vulnerability, arrears prevention, partnership working, tenancy support, risk factors, sustainment planning, resident communication, life changes, crisis response and how to create services that strengthen stability and reduce the likelihood of tenancy failure. By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Tenancy Sustainment matters to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
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Adaptations, Accessibility and Independent Living
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