Communications and Content
This group has been created to share ideas, thoughts and resources around Communications and Content within the UK social housing sector. It is a space for housing professionals to connect, learn from one another, and exchange practical insight, examples, tools and experience that can support clearer communication, stronger resident understanding, better engagement and improved outcomes for residents. It is also a place to explore how organisations can create content that is useful, accessible, timely and trusted across a wide range of services, audiences and channels.
Whether you are looking for fresh thinking, proven approaches, useful resources or informed discussion, this group is here to help bring people together around a shared interest in Communications and Content. Members are encouraged to contribute questions, challenges, case studies, documents, reflections and examples of what works in practice, so that collective knowledge can grow and others across the sector can benefit. This includes discussion around resident communications, digital content, campaign planning, tone of voice, accessibility, plain English, newsletters, social media, website content, service updates and how to communicate in ways that are clear, respectful and effective.
By joining this group, you become part of a professional community that values collaboration, openness, shared learning and positive change. If Communications and Content matter to your role, your organisation or the residents you serve, this is the place to explore ideas, share experience and take part in conversations that can make a real difference.
Group Admins
You are viewing docs with the following tags: digital-inclusion-monitoring - View All Docs
Filter by: AttachmentsSearchTag
| Has attachment | Title | Author | Created | Last Edited | Tags |
|---|---|---|---|---|---|
|
Digital Engagement Performance, Insight and Impact Measurement Framework
A comprehensive digital engagement measurement and performance framework designed for Housing Associations, Local Authorities, ALMOs and wider social housing providers […] |
MARKGITTOS | May 9, 2026 | May 9, 2026 | customer influence metrics, digital engagement metrics, digital inclusion monitoring, digital strategy, housing association communications, local authority engagement framework, resident engagement tracker, social housing analytics, social media engagement housing, tenant participation analytics |